Privacy Policy

Privacy and Data Policy

This privacy and data policy was refreshed in May 2018 so that it aligns with the General Data Protection Regulation (GDPR). Below you will find a plain-language summary of how Mind Body and Spirit Wellbeing collects, uses and protects personal information.

Introduction

We take the privacy of our website visitors and service users seriously. This policy explains the situations in which we act as a data controller for personal data — meaning we decide why and how that data is processed.

Our website uses cookies. Where cookies are not strictly required to run the site and its services, we will request your consent the first time you visit. Throughout this policy, “we”, “us” and “our” refer to the site and its managers.

This document was produced using a template supplied by SEQ Legal. You can review the original template at SEQ Legal.

How We Use Your Personal Data

This section describes the kinds of personal data we may process, where that data comes from, why we process it, and the legal grounds on which we rely.

Usage Data

We may process data about how you use our website and services. This can include your IP address, approximate location, browser type and version, operating system, referral source, visit length, pages viewed, navigation paths, and the timing, frequency and pattern of your service use. This data is sourced from Google Analytics and helps us understand how the site is used. Our legal basis is our interest in identifying where our visitors come from so we can better serve and market to those areas. We never sell your information or allow it to be breached.

Account and Transaction Data

If you make a purchase through our website, account and transaction data may be processed via PayPal or Payhip. Payments are handled by PayPal, whether you use your PayPal credentials or a credit card. We do not store your PayPal or credit card details on our website.

General Audience Data

We may process general information about our website users — such as city, state, country, gender and browser type — to better understand our audience and where visitors are located. Our legal basis is our business interest in serving customers well. We never sell your data or allow it to be breached.

Publication Data

We may process information you post for publication on our website or through our services, so that we can publish it and administer the site and services. Our legal basis is our business interest in serving customers well. We never sell your data or allow it to be breached.

Enquiry Data

We may process information contained in enquiries you send us about goods or services, in order to offer, market and sell relevant goods or services to you. Our legal basis is our business interest in serving customers well. We never sell your data or allow it to be breached.

Customer Relationship Data

We may process information relating to our customer relationships, including contact details. Our legal basis is our business interest in serving customers well. We never sell your data or allow it to be breached.

Notification Data

We may process information you provide when subscribing to email notifications or newsletters, in order to send you the notifications and newsletters you requested. Our legal basis is our business interest in serving customers well. We never sell your data or allow it to be breached.

Correspondence Data

We may process information contained in, or relating to, any communication you send us, including the message content and associated metadata. Our legal basis is our business interest in serving customers well. We never sell your data or allow it to be breached.

Legal Claims and Compliance

We may process any personal data identified in this policy where necessary to establish, exercise or defend legal claims, whether in court or in administrative or out-of-court proceedings. Our legal basis is our legitimate interest in protecting and asserting our legal rights, your legal rights and the legal rights of others. We may also process personal data where necessary to comply with a legal obligation, or to protect your vital interests or those of another person.

Please do not send us another person’s personal data unless we specifically ask you to.

Sharing Your Personal Data

We do not disclose your personal data to others. Financial transactions relating to our website and services are handled by our payment service provider, PayPal. We share transaction data with our payment providers only as far as needed to process payments, issue refunds, and handle complaints and queries about payments and refunds. You can read about PayPal’s privacy practices at PayPal.

We may also disclose personal data where required to comply with a legal obligation, to protect your vital interests or those of another person, or where necessary to establish, exercise or defend legal claims in court or in administrative or out-of-court proceedings.

International Transfers of Personal Data

This section explains when your personal data may be transferred to countries outside the European Economic Area (EEA). Our main location is in the Republic of Bulgaria, and the European Commission has adopted an adequacy decision covering customers in these countries. Transfers are protected by appropriate safeguards, namely standard data protection clauses adopted or approved by the European Commission.

Our website hosting facilities are located in the Republic of Bulgaria, which is covered by the European Commission’s adequacy decision on data protection law. Transfers are protected by appropriate safeguards, namely standard data protection clauses adopted or approved by the European Commission.

Please note that personal data you submit for publication through our website or services may be accessible worldwide via the internet. We cannot prevent others from using or misusing such data.

Retaining and Deleting Personal Data

This section sets out our data retention policies and procedures, which are designed to help us meet our legal obligations regarding the retention and deletion of personal data.

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